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Immediate ConcernsIf you are concerned about the welfare of a child or adult at risk, do not delay in contacting the police, using 999 if a child or adult is believed to be in immediate danger. If there is no immediate danger, then please contact the Safeguarding Office directly.  

Reporting Concerns: 

If you are in any role within the Catholic Church in England and Wales, you must refer allegations directly to the safeguarding office for your diocese or religious congregation, or directly to the Police. Any referrals made directly to the Police must also be sent to the Diocese of Westminster Safeguarding office at the same time. The Safeguarding office will also inform the Parish Safeguarding Rep. 

If you are a member of the public, please refer allegations directly to the police and also to the Diocese of Westminster Safeguarding Office.  

Responding to your concerns: 

The Diocese of Westminster Safeguarding Team are available Monday to Friday 9 am – 5 pm and can be contacted via the following ways:  

Email: Direct any concerns via email to the main inbox: safeguarding@rcdow.org.uk 

Phone:  You can also report your concerns via phone to one of our two safeguarding officers, Sarah Robinson or Rebecca Williams.  

Safeguarding Officer - Sarah Robinson: 

sarahrobinson@rcdow.org.uk / 020 7798 9186/ 07851 250 897 

Safeguarding Officer - Rebecca Williams: 

rebeccawilliams@rcdow.org.uk  / 020 7798 9096/ 07851 250 895 

You can also contact the Catholic Safeguarding Advisory Service by telephoning 0207 901 1920 or via email at admin@csas.uk.net 

Anyone who brings concerns or allegations to the notice of the Church will be responded to sensitively, respectfully and seriously. All concerns and allegations will be addressed using the Church’s national procedures and in a timely manner. 

Referring to Statutory Agencies: 

It is the policy of the Catholic Church in England and Wales to report all allegations of abuse to statutory authorities, regardless of whether the abuse occurred recently or in the past, or whether the accused person is living or deceased. 

If you are a survivor and do not wish for your details to be shared with the statutory authorities, then the referral can be made anonymously giving the details of the accused person only.  

Survivors: 

If you are a survivor of abuse please take a look at our Support for Survivors Page where you will find further information about how to report abuse and also what to expect from the Diocese of Westminster Safeguarding Team.  

You can also find information in our Hurt by Abuse Leaflet  – this is the official leaflet for the Westminster Diocese which contains helpful information for survivors of abuse. 

Finding Help and Support Out of Hours 

The Diocesan Safeguarding Team are committed to responding to safeguarding concerns and providing support and advice.  However, we are unable to offer an emergency or 24-hour service. Therefore, if you have a concern or wish to speak to somebody outside of office hours please contact one of the agencies below who are either available on a 24-hour basis or through specialist helplines and services: 

Police  

  • If you have an immediate concern that a child or adult is in danger contact the police on 999. You can also contact them vie their non-emergency number 111. (24 hours a day 7 days a week) 

Local Authority 

  • You can also report your concerns to your local children and adult services. Most local authorities run an out of hours’ helpline, details of which can be found on their website.  

 

To find out who your Local Authority is please us the following link https://www.gov.uk/find-local-council  

Other 

  • NSPCC: 0808 800 5000 (lines free and open 24 hours). Phone if you are worried about a child. 
  • Child-line: 0800 1111 (lines free and open 24 hours). Phone if you are a child or young person and are worried about anything. 
  • National Domestic Violence Helpline: 0808 2000 247 (lines free and open 24 hours). Phone if you are experiencing domestic abuse. 
  • Samaritans: 08457 90 90 90 (open 24 hours). Phone if you feel you are struggling to cope and need someone to talk to. 
  • Action on Elder Abuse : 080 8808 8141 (free phone Monday to Friday 9-5pm). 
  • The Survivor's Trust: 08088 010 818 (free phone Monday to Wednesday 10am-7.30pm, Thursday 10am-6pm, Friday 10am-2pm) 
  • NAPAC: 0808 801 0331 (Free phone 10am – 4pm on Mondays, Wednesdays and Fridays and from 2pm – 9pm on Tuesdays and Thursdays)